cv666 win Privacy Policy

This privacy policy applies to all websites, mobile applications, and services connected to the cv666 win platform. When you register, log in, or use any of our services, you are considered to have accepted the terms of this policy.

cv666 win places the highest importance on protecting users' personal information. We believe you are the owner of your own data. We therefore ensure that every piece of information collected is used only for specific, legitimate purposes.

Before using our services, please read our Terms and Conditions carefully, as they apply alongside this privacy policy.

cv666 win collects two types of information — Personally Identifiable Information (PII) and technical information.

2.1 Personal Information

We collect the following information when you create and manage an account:

• Full name and date of birth
• Email address and mobile number
• Password (stored in hashed and encrypted form)
• National ID or passport number (for identity verification)
• Address and country of residence
• Mobile banking account details (for deposits and withdrawals — bKash, Nagad, Rocket, Upay)

2.2 Automatically Collected Information

When you browse our platform, certain information is recorded automatically:

• IP address and device information
• Browser type and operating system
• Date, time, and duration of site visits
• Pages visited and navigation patterns
• Referring URL (the site you came from)

2.3 Transaction-Related Information

Records of every deposit, withdrawal, bet, game session, and bonus use are stored in our system. This information is used for account security, dispute resolution, and fraud prevention.

cv666 win uses personal information only for legitimate and necessary purposes. These purposes are set out in detail below:

• Account management: Registration, login, identity verification, and maintaining account security.
• Service delivery: Properly handling gaming, betting, deposits, withdrawals, and customer support.
• Fraud prevention: Identifying unusual transactions or suspicious activity to keep accounts secure.
• Communication: Sending important updates, transaction confirmations, and support-related messages.
• Improvement and research: Analysing usage patterns to improve the quality of our services.
• Responsible gaming: Monitoring users' gaming behaviour and providing support where needed.

We do not use your information for advertising, marketing, or sale to third parties. To understand our specific position on responsible gaming at cv666 win, read our Responsible Gaming Guidelines.

cv666 win does not sell your personal information to third parties under any circumstances. However, in certain specific situations, limited information may be shared:

4.1 Service Partners

Essential information is shared with our trusted technology partners for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and fraud detection. These partners may only use the information for the designated tasks and are required to comply with our privacy standards.

4.2 Legal Obligations

We may be legally required to provide relevant information upon a court order or a lawful request from a competent authority. In such cases, we will provide only the specific information that has been legally required.

4.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may pass to the new ownership. In such situations, we will notify users in advance and protection will continue in accordance with this privacy policy.

Cookies and similar technologies are used on the cv666 win website and app to maintain service quality and improve the user experience.

5.1 Types of Cookies

• Essential cookies: Necessary for maintaining login sessions, storing security tokens, and core functionality.
• Functional cookies: Used for language preferences, account settings, and personalised experience.
• Analytical cookies: Used to understand which parts of the site are used most and to improve services.

5.2 Cookie Controls

You can disable cookies at any time through your browser settings. However, please note that disabling essential cookies may prevent certain important features — such as maintaining your login session — from working correctly.

Your personal information is retained for as long as it is necessary and serves the purposes described in this policy.

6.1 Retention Period

Information for active accounts is retained for as long as the account remains open. Transaction-related information may be retained for an extended period after an account is closed. Identity verification documents are retained as part of regular audit processes.

6.2 Data Deletion Requests

After closing your account, you may request that your information be deleted. However, certain information may need to be retained in cases of ongoing legal obligations, dispute resolution, or fraud investigations. You will be notified by email once a deletion request has been processed.

cv666 win follows industry-standard technical and organisational security measures to keep your information secure.

• SSL encryption: All communication between the site and server is encrypted using SSL technology.
• Password hashing: Your password is never stored directly — only a one-way hash is kept.
• OTP verification: OTP-based two-step verification is active for suspicious logins or transactions.
• Restricted access: Only authorised staff may access a defined set of information.
• Regular monitoring: An automated monitoring system is active to detect unusual activity in the system.

However, no method on the internet is 100% secure. We therefore advise you to manage your account responsibly — use a strong password and do not share your login details with any third party.

Every user registered on the cv666 win platform holds the following rights over their own information:

• Right to know: You may request to know what information we hold about you.
• Right to correction: You may request that incorrect or outdated information be updated.
• Right to deletion: You may request that specific information be deleted, within applicable legal limits.
• Right to object to processing: You may object to the processing of your information for specific purposes.
• Right to portability: You may request your own information in a machine-readable format.

To exercise these rights, please contact our customer support. We will respond within a reasonable time after receiving your request. In many cases, requests will be processed only after identity verification.

cv666 win strictly prohibits anyone under the age of 21 from opening an account or using the platform. All casino, betting, and related activities on this platform are for adults aged 21 and above only.

Age is verified at the time of registration, and proof of age is required during the identity verification (KYC) process. If a minor's information is found on any account, that account will be suspended immediately and the relevant information will be deleted.

We ask parents to use appropriate parental control software to prevent their underage children from accessing this platform. For more information about cv666 win's values and responsibilities, visit our About Us page.

cv666 win reserves the right to revise this privacy policy as needed. This policy may be updated if the scope of services expands, new technologies are introduced, or legal requirements change.

If significant changes are made to the policy, we will send a notice to your registered email or within the platform. Continued use of the site after changes have been made will be considered acceptance of the new policy.

You can check the "Last Updated" date at the top of the page to see when the policy was last changed. We recommend visiting this page regularly.

If you have any questions, complaints, or data-related requests regarding this privacy policy, please contact our support team directly. Our customer support is available 24 hours a day, 7 days a week in both Bengali and English.

For quick answers to common questions, you can also visit our FAQ page — it compiles answers to many common questions about accounts, payments, bonuses, and security.